Privacy Policy

This policy describes how Standard Blanks ("we", "us") collects, uses, and shares information when you visit standardblanks.com or place an order with us.

Information We Collect

We collect the following categories of information:

• Account information: name, email address, and (optionally) business name and tax-exempt status.
• Order information: shipping address, items purchased, order history, and any return or support requests.
• Payment information: handled directly by Stripe; we receive only a token reference plus the last four digits and card brand for receipt display.
• Site usage data: pages viewed, items added to cart, referrer URL, IP address, and basic device info.
• Communications: any email or message you send us, plus your email-preference choices.

How We Use Information

We use this information to:

• fulfill orders and arrange delivery through fulfillment partners,
• process payments, returns, and refunds,
• send order confirmations, shipping notifications, and customer-service replies,
• send marketing emails (only if you opt in; you can opt out at any time),
• operate, maintain, and improve the site, including aggregate analytics,
• detect and prevent fraud, abuse, and security incidents,
• comply with legal obligations.

How We Share Information

We share information only with service providers acting on our behalf, and only as needed to operate the business:

• Fulfillment partners — name, shipping address, and order line items, so your order can be picked, packed, and shipped.
• Payment processor (Stripe) — billing details and amount, for payment authorization, capture, and refunds.
• Email and infrastructure providers — for sending transactional and marketing email and for hosting our site.
• Analytics providers — for aggregated, non-identifying usage data.

We do not sell your personal information. We disclose information in response to lawful requests (subpoenas, court orders) when required by law.

Cookies and Tracking

We use cookies and similar technologies to keep you signed in, remember cart contents, and measure site performance. See our Cookie Policy for the full breakdown and your choices.

Data Retention

We keep order records for as long as needed to support warranty, tax, and accounting obligations (typically 7 years). Account information is kept while your account is active and for a reasonable period after closure for legal and operational reasons.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, or to object to certain processing. California residents have additional rights under the CCPA/CPRA, including the right to know what categories of information we collect and the right to request deletion. To exercise any of these rights, email privacy@standardblanks.com.

Security

We use commercially reasonable safeguards — including TLS encryption in transit, hashed password storage, and least-privilege access controls — to protect your information. No system is fully secure; if we ever experience a breach affecting your information, we will notify you as required by law.

Children's Privacy

Our site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

Changes to This Policy

We may update this policy from time to time. Material changes will be noted with an updated effective date.

Contact

Questions or concerns about your privacy? Email privacy@standardblanks.com or support@standardblanks.com.